Metroplex Smart Homes – FAQs

Q1. What services does Metroplex Smart Homes offer?
We provide professional TV mounting, home audio installation, smart thermostats, smart locks, automated lighting, motorized shades, projectors, and full smart home integration with Alexa, Google Home, and Siri.

Q2. Do you offer TV mounting for any size TV?
Yes! We mount TVs of all sizes, from compact bedroom screens to large living room and commercial displays, ensuring clean cable management and a polished look.

Q3. Can you hide the wires when mounting my TV?
Absolutely. We specialize in OCD-friendly, clean cable management solutions that keep all wires concealed for a professional, seamless finish.

Q4. Do you mount projectors and screens?
Yes, we professionally mount projectors and projection screens, ensuring proper alignment, secure installation, and a true cinematic experience in your home or office.

Q5. Can you install home audio systems?
We design and install audio solutions, from soundbars to full surround systems, indoor and outdoor speakers, and streaming setups.

Q6. Do you install chandeliers or other lighting fixtures?
Yes, we handle safe chandelier installation and general mounting services, ensuring your lighting is centered, secure, and enhances your space beautifully.

Q7. Do you install smart thermostats?
We install and configure smart thermostats like Nest and Ecobee to help you save on energy bills while keeping your home perfectly comfortable.

Q8. Can you install smart locks?
Yes, we install and program smart locks for added security and convenience, allowing you to control access from your phone or smart hub.

Q9. Do you work with motorized shades and blinds?
We install automated blinds and shades, giving you hands-free control of lighting and privacy.

Q10. Do you offer smart lighting installation?
Yes, we install and program smart lighting solutions so you can adjust brightness, color, and schedules from your phone or voice assistant.

Q11. Do you integrate with Alexa, Google, and Siri?
Definitely. We make sure your devices connect seamlessly with Alexa, Google Home, or Siri for voice-controlled convenience.

Q12. Can you set up home theater systems?
Yes, we design and install home theater systems with TVs, projectors and surround sound tailored to your space.

Q13. Do you offer commercial installation services?
We provide smart tech installations for offices, apartment complexes, leasing offices, and high-rise buildings, ensuring professional and scalable solutions.

Q14. What areas do you serve?
We proudly serve Dallas and the surrounding Metroplex, providing professional installation services for both residential and commercial clients.

Q15. How much does TV mounting cost?
Pricing depends on size, wall type, and mounting style. We provide upfront quotes so you know exactly what to expect before work begins.

Q16. Do you supply the mounts or should I buy one?
We can provide quality mounts or install one you’ve purchased. We’ll help you choose the best option for your TV and wall type.

Q17. How long does a TV mounting appointment take?
Most installs take about 1–2 hours depending on TV size, wall type, and whether cables are being hidden inside the wall.

Q18. Do you install outdoor TVs and audio?
Yes, we mount weather-resistant TVs and install outdoor speakers, perfect for patios, backyards, and poolside entertainment.

Q19. Do you handle cable management for existing setups?
Yes, we can re-organize and conceal wires for existing TVs or audio systems to make your setup look sleek.

Q20. Do you offer consultations?
Yes, we provide free consultations to help you choose the right equipment, placement, and smart solutions for your home or business.

Q21. Can you mount TVs above fireplaces?
Yes, we carefully mount TVs above fireplaces, ensuring safe installation and the best viewing angle without damaging your wall.

Q22. Do you install soundbars?
Absolutely! We mount and connect soundbars beneath your TV for a clean, professional look with enhanced sound quality.

Q23. Can you help me choose the right audio system?
Yes, we guide you through the best options based on your room size, budget, and lifestyle, from simple soundbars to multi-room audio.

Q24. Can you set up universal remotes?
Yes, we program universal remotes and smart controllers so you can manage multiple devices with one simple interface.

Q25. Do you provide same-day service?
When our schedule allows, we offer same-day or next-day installations. Call or message us to check availability in your area.

Q26. What payment methods do you accept?
We accept major credit cards, debit cards, Venmo and Paypal. Payment is due upon completion of the installation.

Q27. How do I book an appointment?
You can book easily online via our form or call/message us directly. We’ll confirm the details and send a technician at a time that works for you.

Q28. Can you work with my existing equipment?
Yes, we can install and integrate the equipment you already own, or recommend upgrades if needed for better performance.

Q29. Do you handle large commercial displays?
Yes, we install commercial displays in lobbies, conference rooms, gyms, and more, with clean, professional mounting and setup.

Q30. Can you program lighting schedules?
Yes, we set up automated schedules for your smart lighting so your home adapts to your daily routine automatically.

Q31. Do you install security cameras?
Yes, we install and configure indoor and outdoor cameras for enhanced security and remote viewing from your phone.

Q32. Can you install multiple TVs in one home?
Absolutely! We can mount and configure TVs in multiple rooms during a single appointment for convenience and cost savings.

Q33. Do you work with realtors or property managers?
Yes, we partner with real estate professionals, leasing agents, and property managers to provide value-add services for tenants and homeowners.

Q34. Can you mount TVs on brick or stone walls?
Yes, we have the tools and expertise to mount TVs on brick, stone, or concrete surfaces securely and safely.

Q35. Do you install in apartments and rentals?
Yes, we work in apartments and condos. We ensure installations meet building requirements and offer damage-free solutions when needed.

Q36. Do you provide equipment or just installation?
We can do both. Whether you already have equipment or want us to recommend and supply it, we’ll make sure it’s installed correctly.

Q37. Can I control devices from my phone?
Yes, we configure apps that let you manage TVs, lights, audio, locks, and more from your smartphone or tablet.

Q38. How quickly can I schedule service?
Most services can be scheduled within a few days. Call us early if you’d like a same-day or next-day slot.

Q39. What makes Metroplex Smart Homes different?
We combine technical expertise with clean, professional installations and a customer-first approach. Our OCD-level cable management sets us apart.

Q40. Do you work with builders and remodelers?
Yes, we collaborate with contractors, builders, and remodelers to integrate smart systems into new homes or renovations.

Q41. Can you mount curved or specialty TVs?
Yes, we have experience mounting curved, ultra-thin, and specialty TVs, ensuring the perfect fit and viewing angle.

Q42. Do you install Samsung Frame TVs?
Yes, we specialize in Samsung Frame TV installations. We mount them flush to the wall, conceal all wiring, and set up the Art Mode so your TV doubles as elegant décor.

Q43. How do I get started?
Simply call us or book online via the form. We’ll discuss your needs, provide a quote, and schedule an installation at your convenience.